{"id":976,"date":"2026-06-07T14:24:26","date_gmt":"2026-06-07T14:24:26","guid":{"rendered":"https:\/\/www.stagereturn.com\/?page_id=976"},"modified":"2026-06-29T21:30:13","modified_gmt":"2026-06-29T21:30:13","slug":"reparations-sav","status":"publish","type":"page","link":"https:\/\/www.stagereturn.com\/en\/centre-aide\/reparations-sav\/","title":{"rendered":"Repairs module"},"content":{"rendered":"<section class=\"sr-guide-page\">\n  <div class=\"sr-guide-hero\">\n    <a class=\"sr-back-link\" href=\"\/en\/centre-aide\/\">\u2190 Back to Help Center<\/a>\n\n    <span class=\"sr-guide-badge\">Repairs module<\/span>\n\n    <h1>Create, Track, and Document Your Repairs<\/h1>\n\n    <p>\n      The Service Repairs module allows you to track equipment requiring maintenance, maintain a technical history, add diagnostics, monitor costs, and generate PDF reports.\n    <\/p>\n  <\/div>\n\n  <div class=\"sr-guide-summary\">\n    <h2>In This Guide<\/h2>\n    <ul>\n      <li>Understand the Purpose of a Repair<\/li>\n      <li>Access the Repairs Module<\/li>\n      <li>Create a Repair from a Defect or Equipment<\/li>\n      <li>Add Repair Diagnostics<\/li>\n      <li>Add Repair Costs<\/li>\n      <li>Search History by Serial Number<\/li>\n      <li>Generate a PDF Report<\/li>\n      <li>Understand ERP Immobilization<\/li>\n    <\/ul>\n  <\/div>\n\n  <div class=\"sr-guide-section\">\n    <h2>1. What Is a Repair Used For?<\/h2>\n    <p>\n      A repair record is used to track equipment requiring technical intervention. It stores important information such as serial number, photos, diagnostics, status, costs, history, and repair reports.\n    <\/p>\n\n    <div class=\"sr-example-box\">\n      <strong>Example :<\/strong>\n      A machine is returned with an engine failure. A repair record is created to track diagnostics, replaced parts, total cost, and return to service.\n    <\/div>\n  <\/div>\n\n  <div class=\"sr-guide-section\">\n    <h2>2. Access the Repairs Module<\/h2>\n    <p>\n      Repairs can be accessed from the main StageReturn menu through the <strong>Repairs module<\/strong>. This page groups repairs that are pending, in progress, or completed.\n    <\/p>\n\n    <div class=\"sr-example-box\">\n      <strong>Example :<\/strong>\n      A repair technician opens the StageReturn menu, accesses the Service Repairs page, and quickly finds all pending interventions in their warehouse.\n    <\/div>\n  <\/div>\n\n  <div class=\"sr-guide-section\">\n    <h2>3. Create a Repair from a Defect or Equipment<\/h2>\n    <p>\n      A repair can be created directly from an equipment or defect detail page. This automatically keeps the connection with the project, serial number, photos, and problem description.\n    <\/p>\n\n    <div class=\"sr-example-box\">\n      <strong>Example :<\/strong>\n      A vehicle is returned with a broken side mirror. From the defect record, the user creates a repair. StageReturn automatically reuses the relevant information without requiring manual re-entry.\n    <\/div>\n  <\/div>\n\n  <div class=\"sr-guide-section\">\n    <h2>4. Repair Diagnostics<\/h2>\n    <p>\n      A repair can contain multiple diagnostics to accurately track the progress of the intervention.\n    <\/p>\n\n    <ul>\n      <li><strong>Initial Diagnosis :<\/strong> The issue identified when the repair is created.<\/li>\n      <li><strong>Service Diagnosis :<\/strong> The analysis performed by the technician or repair workshop.<\/li>\n      <li><strong>Final Diagnosis :<\/strong> The final report after the repair has been completed.<\/li>\n    <\/ul>\n\n    <div class=\"sr-example-box\">\n      <strong>Example :<\/strong>\n      Initial diagnosis: \"does not start\". Service diagnosis: \"faulty battery and oxidized connector\". Final diagnosis: \"battery replaced, connector cleaned, testing completed successfully\".\n    <\/div>\n  <\/div>\n\n  <div class=\"sr-guide-section\">\n    <h2>5. Add Repair Costs<\/h2>\n    <p>\n      StageReturn allows you to record costs related to a repair, including parts, labor, and additional expenses. This information improves internal tracking and report generation.\n    <\/p>\n\n    <div class=\"sr-example-box\">\n      <strong>Example :<\/strong>\n      A repair includes $45 in parts, $80 in labor, and $15 in miscellaneous expenses. The total cost is stored in the repair record.\n    <\/div>\n  <\/div>\n\n  <div class=\"sr-guide-section\">\n    <h2>6. Track Repair Status<\/h2>\n    <p>\n      Repairs can be tracked using different statuses to quickly identify what still needs attention.\n    <\/p>\n\n    <ul>\n      <li><strong>To Do :<\/strong> The repair has been created but has not yet started.<\/li>\n      <li><strong>In Progress :<\/strong> l\u2019intervention est en traitement.<\/li>\n      <li><strong>Completed :<\/strong> The repair has been finalized.<\/li>\n    <\/ul>\n\n    <div class=\"sr-example-box\">\n      <strong>Example :<\/strong>\n      A replacement part is awaiting delivery, so the repair remains in progress. Once the part is installed and testing is completed, the repair is marked as completed.\n    <\/div>\n  <\/div>\n\n  <div class=\"sr-guide-section\">\n    <h2>7. Search History by Serial Number<\/h2>\n    <p>\n      Each repair is linked to a serial number or equipment identifier. You can manually search for a serial number or scan it to retrieve previous repairs.\n    <\/p>\n\n    <div class=\"sr-example-box\">\n      <strong>Example :<\/strong>\n      A technician receives equipment in the workshop. They scan the serial number and instantly access previous repairs, diagnostics, photos, costs, and previously generated reports.\n    <\/div>\n  <\/div>\n\n  <div class=\"sr-guide-section\">\n    <h2>8. Generate a PDF Report<\/h2>\n    <p>\n      A repair can generate a PDF document to keep a clear record of the intervention. This document can be used as an internal report, a service report, or a document attached to equipment records.\n    <\/p>\n\n    <div class=\"sr-example-box\">\n      <strong>Example :<\/strong>\n      After repairing a machine, the technician generates a PDF summarizing diagnostics, photos, costs, and the final result. The document can be archived or printed and attached to the equipment record.\n    <\/div>\n  <\/div>\n\n  <div class=\"sr-guide-section\">\n    <h2>9. Understanding ERP Immobilization<\/h2>\n    <p>\n      If your company uses a compatible ERP integration, StageReturn can manage equipment immobilization. This option informs third-party software that the equipment should not be considered available.\n    <\/p>\n\n    <p>\n      ERP immobilization is independent from the repair's internal status. You decide whether equipment should be immobilized or not.\n    <\/p>\n\n    <div class=\"sr-example-box\">\n      <strong>Example :<\/strong>\n      A lift awaiting repair is immobilized in the ERP system to prevent it from being booked or rented out before returning to service.\n    <\/div>\n  <\/div>\n\n  <div class=\"sr-guide-section\">\n    <h2>Best Practices<\/h2>\n    <ul>\n      <li>Create repairs directly from the related defect or equipment record.<\/li>\n      <li>Update diagnostics throughout the repair process<\/li>\n      <li>Add photos whenever relevant.<\/li>\n      <li>Record costs to maintain a clear history.<\/li>\n      <li>Use serial number scanning to access repair history.<\/li>\n      <li>Close completed repairs.<\/li>\n      <li>Generate a PDF whenever you need to archive or share a report.<\/li>\n    <\/ul>\n  <\/div>\n\n  <div class=\"sr-guide-cta\">\n    <h2>Next Step<\/h2>\n    <p>\n      Now learn how to generate PDF reports containing defects, evidence, photos, repairs, and side-by-side comparisons.\n    <\/p>\n\n    <a href=\"\/en\/centre-aide\/generer-un-pdf\/\" class=\"sr-guide-button\">\n      View the PDF Reports Guide\n    <\/a>\n  <\/div>\n<\/section>\n\n<style>\n.sr-guide-page{\nmax-width:980px;\nmargin:0 auto;\npadding:90px 20px 70px;\nfont-family:inherit;\ncolor:#252b3a;\n}\n\n.sr-back-link{\ndisplay:inline-block;\nmargin-bottom:18px;\ncolor:#ff6a00;\nfont-weight:700;\ntext-decoration:none;\n}\n\n.sr-guide-badge{\ndisplay:inline-block;\nbackground:#fff3e8;\ncolor:#ff6a00;\nfont-weight:700;\npadding:8px 16px;\nborder-radius:999px;\nmargin-bottom:18px;\n}\n\n.sr-guide-hero{\ntext-align:center;\nmargin-bottom:42px;\n}\n\n.sr-guide-hero h1{\nfont-size:clamp(34px,5vw,56px);\nline-height:1.1;\nmargin:0 0 18px;\ncolor:#252b3a;\n}\n\n.sr-guide-hero p{\nmax-width:780px;\nmargin:0 auto;\nfont-size:18px;\nline-height:1.7;\ncolor:#4b5565;\n}\n\n.sr-guide-summary,\n.sr-guide-section,\n.sr-guide-cta{\nbackground:#fff;\nborder-radius:24px;\npadding:30px;\nmargin-bottom:24px;\nbox-shadow:0 14px 40px rgba(20,30,60,.10);\nborder:1px solid rgba(255,106,0,.12);\n}\n\n.sr-guide-summary h2,\n.sr-guide-section h2,\n.sr-guide-cta h2{\nmargin-top:0;\ncolor:#252b3a;\nfont-size:28px;\n}\n\n.sr-guide-summary ul{\nmargin:0;\npadding-left:20px;\nline-height:1.9;\ncolor:#4b5565;\n}\n\n.sr-guide-section p,\n.sr-guide-cta p{\ncolor:#4b5565;\nline-height:1.75;\nfont-size:16.5px;\n}\n\n.sr-guide-section ul{\npadding-left:20px;\nline-height:1.9;\ncolor:#4b5565;\n}\n\n.sr-example-box{\nbackground:#fff3e8;\nborder-left:5px solid #ff6a00;\nborder-radius:16px;\npadding:18px 20px;\nmargin-top:20px;\ncolor:#3b4252;\nline-height:1.7;\n}\n\n.sr-guide-cta{\nbackground:linear-gradient(135deg,#ff6a00,#ff8a1c);\ncolor:white;\n}\n\n.sr-guide-cta h2,\n.sr-guide-cta p{\ncolor:white;\n}\n\n.sr-guide-button{\ndisplay:inline-block;\nmargin-top:12px;\nbackground:white;\ncolor:#ff6a00;\nfont-weight:800;\npadding:13px 20px;\nborder-radius:999px;\ntext-decoration:none;\n}\n\n@media(max-width:640px){\n.sr-guide-page{\npadding:70px 14px 50px;\n}\n\n.sr-guide-summary,\n.sr-guide-section,\n.sr-guide-cta{\npadding:24px;\n}\n}\n<\/style>","protected":false},"excerpt":{"rendered":"<p>\u2190 Retour au centre d\u2019aide R\u00e9parations SAV Cr\u00e9er, suivre et documenter vos r\u00e9parations Le module R\u00e9parations SAV permet de suivre les \u00e9quipements n\u00e9cessitant une intervention, de conserver l\u2019historique technique, d\u2019ajouter des diagnostics, de suivre les co\u00fbts et de g\u00e9n\u00e9rer des rapports PDF. Dans ce guide Comprendre l\u2019utilit\u00e9 d\u2019une r\u00e9paration Acc\u00e9der au module R\u00e9parations Cr\u00e9er une [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":949,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-976","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.stagereturn.com\/en\/wp-json\/wp\/v2\/pages\/976","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.stagereturn.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.stagereturn.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.stagereturn.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.stagereturn.com\/en\/wp-json\/wp\/v2\/comments?post=976"}],"version-history":[{"count":3,"href":"https:\/\/www.stagereturn.com\/en\/wp-json\/wp\/v2\/pages\/976\/revisions"}],"predecessor-version":[{"id":1025,"href":"https:\/\/www.stagereturn.com\/en\/wp-json\/wp\/v2\/pages\/976\/revisions\/1025"}],"up":[{"embeddable":true,"href":"https:\/\/www.stagereturn.com\/en\/wp-json\/wp\/v2\/pages\/949"}],"wp:attachment":[{"href":"https:\/\/www.stagereturn.com\/en\/wp-json\/wp\/v2\/media?parent=976"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}