Current version: February 2026
1. Introduction
This Privacy Policy describes how StageReturn collects, uses, stores, and protects users’ personal data.
StageReturn is published by:
Orkestra – Sole Proprietorship
RCS Rennes 944 037 704
SIRET 94403770400011
2 rue Abbé Brohan, 35500 Balazé, France
Email : support@stagereturn.com
The Publisher acts:
- As the data controller for data related to user accounts
- As the data processor for professional data stored by client companies
2. Data collected
When using the StageReturn application, the following data may be collected:
Identification data
- Email address
- First and last name
- Phone number (optional)
- Company information
Professional data
- Project-related data
- Equipment and serial number data
- Action history
- Uploaded photos
- Uploaded PDF documents
Subscription-related data
- Company identifier
- Store identifiers (Apple / Google)
- Subscription status
- Subscription period dates
StageReturn does not directly collect banking or payment information.
Payments are processed exclusively by:
- Apple App Store
- Google Play Store
3. Purpose of data processing
Data is used to:
- Provide secure access to the application
- Manage subscriptions and access rights
- Ensure equipment traceability
- Generate PDF reports
- Provide technical support
- Improve the service
4. Legal basis for processing
Data processing is based on:
- Performance of the contract (SaaS subscription)
- The Publisher’s legitimate interest (security and service improvement)
- Compliance with legal obligations
5. Hosting and subcontractors
Data is stored using secure third-party services, including:
- Google Firebase (Firestore, Storage, Authentication)
- Google Cloud Platform
- RevenueCat (subscription management)
- Apple App Store / Google Play (payments and store management)
These providers may process data outside the European Union.
In such cases, transfers are governed by:
- Standard contractual clauses
- GDPR safeguards
6. Data retention period
Data is retained:
- For the entire duration of the account’s activity
- Until voluntary account deletion
- Or in accordance with applicable legal obligations
In the event of account deletion, data may be deleted or anonymized within a reasonable timeframe.
7. Security
StageReturn implements appropriate technical and organizational measures to ensure data security, including:
- Secure authentication
- Firestore access rules
- Encrypted communications (HTTPS)
- Secured administrative access
8. User rights
In accordance with the General Data Protection Regulation (GDPR), you have:
- The right of access
- The right to rectification
- The right to erasure
- The right to object
- The right to restrict processing
- The right to data portability
You may exercise your rights by contacting:
support@stagereturn.com
A response will be provided within a maximum period of 30 days.
9. Account deletion
Users may request deletion of their account from the application or by email.
Deletion results in deactivation of access and may lead to permanent deletion of associated data, unless otherwise required by law.
10. Policy updates
This policy may be updated at any time.
Users will be informed in the event of substantial changes.
